October 26, 2025
How to find contacts who responded to your emails in HubSpot
HubSpot moved your email filters. Here's where they went.
A customer asked us this week: "How do I create a list of contacts who responded to my email?" Simple question. Not-so-simple answer anymore.
HubSpot renamed lists to segments and reorganized where you find email engagement data. If you're clicking through Properties, Emails, and Memberships with no luck, you're not alone.
The fix
Your email response data lives under Events now. That's where HubSpot groups all marketing interactions—email clicks, opens, and responses.
Events bring together both internal actions (like email engagement) and external integrations. One place for all contact activities.
What you'll learn in 2:30
You'll see exactly where to find email response data in HubSpot's new interface. We'll show you why HubSpot made this change and how to build contact lists based on marketing interactions.
You'll understand the difference between Properties and Events, so you know where to look next time.
This video helps marketing teams who are navigating HubSpot's interface changes. If you're building segmented contact lists based on email engagement, this saves you the search time.
Watch time: 2:30
** This conversation is recorded in our native language (Dutch) to preserve the natural flow and authenticity of our conversation. English captions (Claude-optimized) included for readability.
