COOKIE STATEMENT

What's a cookie?

We use cookies on our website. A cookie is a simple small file that is sent with pages of this website [and/or Flash applications] and stored by your browser on your hard drive of your computer. The information stored in it can be sent back to our servers the next time you visit us.

General information about the cookies used

Our website is hosted on a Hubspot environment. The HubSpot tracking code sets a number of tracking cookies when a visitor comes to your site. These cookies fall into two general categories:

  • Essential/necessary cookies: Essential cookies that do not require permission.
  • Consent banner cookies: contain consent banner cookies according to RGPD.
  • Analytical cookies

Analytical cookies are used to enable us to see which parts of the website you have viewed during this visit. In this way we can adapt our service(s) as much as possible to the surfing behaviour of our visitors. These cookies are automatically deleted as soon as you close your web browser.

Google Analytics

We use the ''Analytics'' service of the American company Google. Through our website, a cookie is placed by Google. This way we can keep track of and receive reports on how visitors use the website. Google may provide this information to third parties if Google is legally obliged to do so, or if third parties process the information on Google's behalf. We have no influence on this. We have not allowed Google to use the obtained analytics information for other Google services.

Google anonymizes the collected information as much as possible. Your IP address is not given. The information is transferred to and stored by Google on servers in the United States. Google adheres to the Privacy Shield principles and is affiliated with the Privacy Shield program of the U.S. Department of Commerce. In this way, there is an adequate level of protection for the processing of any personal data.

HubSpot Cookies

We use cookies from HubSpot to analyse your surfing behaviour. For more information about the operation of these cookies: HubSpot cookie policy.

Social Networks

We have included buttons on our website to promote ("like") or share ("tweet") web pages on social networks such as Facebook and Twitter. The buttons work by means of pieces of code that originate from Facebook and Twitter respectively. This code is used to place cookies. We have no influence on this. Read the privacy statement of Facebook or Twitter (which may change regularly) to read what they do with your (personal) data that they process via these cookies.

These parties anonymise the collected information as much as possible. The information is transferred to and stored by Twitter, Facebook, Google + and LinkedIn on servers in the United States. LinkedIn, Twitter, Facebook and Google + adhere to the Privacy Shield principles and are affiliated with the Privacy Shield program of the U.S. Department of Commerce. In this way, there is an adequate level of protection for the processing of any personal data.

Essential/necessary cookies

__hs_opt_out
This cookie is used by the subscription privacy policy to remember that the visitor will not be asked to accept cookies again. This cookie is set when visitors prefer to unsubscribe from cookies.
(Expires after 13 months)

__hs_do_not_track
This cookie can be set to prevent the tracking code from sending information to HubSpot. Setting this cookie is different from unsubscribing cookies, because it is still possible to send anonymous information to HubSpot.
(Expires after 13 months)

hs_ab_test
This cookie is used to constantly satisfy visitors with the same version of an A/B test page they have seen before.
(Expires at the end of the session)

_key
When you visit a password-protected page, this cookie is set in such a way that you do not have to log in again the next time you visit the same browser page. The name of the cookie is unique to each password-protected page.

hs-messages-is-open
This cookie is used to determine and store whether the chat widget is open for future visits. It is reset by closing the widget after 30 minutes of inactivity.
(Expires after 30 minutes)

hs-messages-hide-welcome-message
This cookie is used to prevent the welcome message from appearing another day after ignoring it.
(Expires in 1 day)

__hsmem Esta
This cookie is activated when visitors log on to a site hosted by HubSpot.
(Expires: 1 year

__cffrom
The cookie is set by CloudFare. The cookie is used to identify individual customers behind a shared IP address and to apply security settings per customer. It does not match any user ID in the web application and does not store any personally identifiable information.
(Expires after 4 weeks

_ga
This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session and campaign data and to keep track of the use of the site for the analysis report of the site. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
(Expires after 2 years)

_gid
This cookie is installed by Google Analytics. The cookie is used to store information about how visitors use a website and helps create an analytical report about how the website is doing. The data collected includes the number of visitors, the source where they come from and the pages visited in anonymous form.
(Expires after 1 day).

Functional cookies

bcookie
This cookie is set by linkedIn. The purpose of the cookie is to enable LinkedIn functionalities on the page.
(Expires after 2 years)

long
This cookie is used to store a user's language preferences so that they can be displayed in that stored language on their next visit to the website.

lidc
This cookie is set by LinkedIn and used for routing.
(Expires after 1 day)

YSC
These cookies are set by Youtube and are used to track the views of embedded videos.

__utmt
The cookie is set by Google Analytics and is used to reduce the request speed.
(Expires after 10 minutes)

__ut turnover
This cookie is set by Google analytics and is used to store the traffic source or campaign through which the visitor has reached your site.
(Expires after 6 months)

__utmc The cookie is set by Google Analytics and is deleted when the user closes the browser. The cookie is not used by ga.js. The cookie is used to enable interoperability with urchin.js, an older version of Google Analytics, and is used in conjunction with the
__utmb cookie to determine new sessions/visits.

__utma This cookie is set by Google Analytics and is used to distinguish between users and sessions. The cookie is created when the JavaScript library is running and there are no existing __utma cookies. The cookie is updated each time data is sent to Google Analytics.
(expires after 2 years)

Permission banner cookies

__hstc
The most important cookie for tracking visitors. It contains the domain, utk, the initial timestamp (first visit), the most recent timestamp (last visit), the current timestamp (this visit) and the session number (in steps for each subsequent session).
(Expires after 13 months).

hubspotk
This cookie is used to keep track of a visitor's identity. It is passed on to HubSpot when submitting forms and is used when deleting duplicate contacts.
(Expires after 13 months)

__hssc
This cookie tracks sessions. It is used to determine whether HubSpot should increase the session number and timestamps in the __hstc cookie. It contains the domain, the viewCount view (incremented with each page view in a session), and the session starts timestamp.
(Expires after 30 minutes)

__hssrc
When HubSpot changes the session cookie, this cookie is also set to determine whether the visitor has restarted his browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session.
(Expires at the end of the session)

messagesUtk
This cookie is used to recognize visitors who are chatting with you using the messaging tool. If the visitor leaves your site before it is added as a contact person, this cookie is linked to his or her browser. If you chat with a visitor who then returns to your site in the same browser that already has cookies, the message tool will load their call history.
(Expires after 13 months)

_fbp
This cookie is set by Facebook to deliver advertising after a visit to this website when they are on Facebook or a digital platform powered by Facebook advertising.
(Expires after 2 months)

fr
The cookie is set by Facebook to display relevant ads to users and to measure and improve the ads. The cookie also tracks the user's behaviour on the web on sites that have a Facebook pixel or Facebook social plugin.
(Expires after 2 months)

bscookie
This cookie is a browser ID cookie set by Linked Share Buttons and ad-tags.
(Expires after 2 years)

User MatchHistory LinkedIn
Used to track visitors on multiple websites, to present relevant advertising based on the visitor's preferences.
(Expires after 4 weeks)

Additional information about specific cookies

Google Analytics: This Website uses Google Analytics, a web data analysis tool from Google Inc. (Google). Google Analytics uses 'cookies'. These are text files that are placed on your computer so that the website can analyse users' browsing behaviour.

Since we have activated anonymisation of the transferred IP addresses, Google will shorten/anonymise the last octet of the IP address within the member states of the EEA for such a transfer. Only in exceptional cases will the full IP address be transmitted to and shortened by Google servers in the USA. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website operator. Google will not associate your IP address with any other data held by Google. Further information on the terms of use and data protection can be found at http://www.google.com/analytics/terms/gb.html or at https://www.google.de/intl/en_uk/policies/. Please note that Google Analytics code on this website is supplemented with 'anonymizeIp' in order to guarantee that IP addresses are collected anonymously (so-called IP mapping).

Preventing the storage of cookies

You can prevent the storage of cookies by adjusting the settings in your browser accordingly. Most web browsers allow the use of cookies to be adjusted via the browser settings. Please visit http://www.allaboutcookies.org for more information on how to prevent the storage of cookies.

However, it is possible that some parts of the Website may not work correctly and certain functionality may no longer be available to you.

Delete/Deactivate cookies

In order to delete/deactivate all cookies on your computer, most web browsers allow you to completely disable the use of cookies or delete cookies from specific domains/websites. Please refer to your browser's help page for more information:

Chrome: https://support.google.com/chrome/answer/95647?hl=en 
Internet Explorer: http://windows.microsoft.com/en-US/internet-explorer/delete-managecookies#ie=ie-11-win-7 
Firefox: http://support.mozilla.org/en-US/kb/enable-and-disable-cookies-websitepreferences 
Safari: http://support.apple.com/kb/ph5042 
Safari on IOS: https://support.apple.com/en-us/HT201265 
Opera: http://www.opera.com/help/tutorials/security/cookies http://www.opera.com/help/tutorials/security/cookies 

In particular, you can prevent the collection and use of data (cookies and IP address) by Google for each website you visit by downloading and installing the browser plug-in available at https://tools.google.com/dlpage/gaoptout?hl=en-GB.
 
You may also specifically refuse the use of Google Analytics on this Website by clicking on the following link. An unsubscribe cookie is stored on your computer which prevents the future collection of your data when you visit this Website: <a href="javascript:gaOptout()">Disable Google Analytics</a>.

For more information about enabling, disabling and deleting cookies, please refer to the instructions and/or the Help function of your browser (Internet Explorer, Firefox, Chrome, Safari, ...)

Right of access and correction or deletion of your data

You have the right to request access to and correction or deletion of your data. You can find our contact details on our contact page. We may ask you to identify yourself, we do this to prevent abuse. If you wish to inspect personal data linked to a cookie, we ask you to send us a copy of the cookie in question. You can find this in the settings of your browser.

Update 12/01/2020